WorldClues Support
Find your next clue.
Map imagery will not load
Confirm that the device is online, return to the home screen, and try again. The loading cinematic uses Google Maps 3D, while playable clues require verified Apple Look Around coverage. World Clues skips unsupported mystery locations instead of substituting a flat image. Coverage and imagery quality vary by region.
Profiles or leaderboards will not sync
Confirm that you are signed into iCloud and that iCloud Drive is available for World Clues, reopen the app, then refresh the leaderboard. Map-only play can continue without social sync.
Restore Country Mode or Kingdom Founder
Open Country Mode and select Restore Purchase. This restores both non-consumable products for the Apple Account that originally purchased them.
Report or block a chat message
Open the message menu in Kingdom Chat and select Block player or Report and block. Blocking immediately hides that player's messages on your device. Do not share sensitive information in chat.
Delete your profile and data
Open Profile, select Delete Profile and Data, and confirm. Keep the app online and signed into iCloud while deletion finishes. If cloud deletion cannot complete, contact support for assistance.
Motion accessibility
Enable Reduce Motion in iOS Settings to stop the automatic 3D orbit and other continuous World Clues animation.
Privacy and terms
Contact support
Include your World Clues username, if you created one, and say whether you need technical, purchase, safety, deletion, or privacy assistance.